Blab AI
Conexiom Launches Relay, AI-Native Order and Invoice Automation Platform
On September 2 2026, Vancouver‑based AI specialist Conexiom rolled out its newest tool, Conexiom Relay, promising to automate the entire order‑to‑invoice journey for distributors and manufacturers.
Relay builds on Conexiom’s established platform, which has long handled requests for quotations (RFQs), orders, vendor acknowledgements, shipping notices and invoices. The new product adds two critical capabilities: first, it can ingest and process unstructured data from any source—email threads, spreadsheets, handwritten notes, images and text messages—eliminating the need for manual retyping; second, it introduces a transparent Intelligence Console that lets users teach, control and verify the AI’s actions.
The core Conexiom system already converts incoming documents into clean, ERP‑ready data. It classifies each file, extracts and validates key fields, corrects mismatches and prepares the information for integration with up to 40 enterprise resource planning (ERP) systems. Relay extends this workflow by handling the wide variety of formats that typically arrive in real‑world supply‑chain operations.
Built on 15 years of order and invoice transaction data, the Intelligence Console sharpens the AI’s ability to manage quotes, orders and invoices while providing a visible audit trail. The console includes four components:
Conexiom Assist – an interface that blends human oversight with AI action. Assist receives requests, flags exceptions and executes processes, allowing customer‑service representatives (CSRs) to focus on tasks that require human judgment. Playbook – a rule‑based engine that captures corrections made by Assist and accepts new rules written in natural language. The Playbook displays its reasoning, giving teams confidence that the AI is following agreed‑upon procedures. Automation Analytics – a performance dashboard that measures how much of the order and invoice workflow is automated, identifies bottlenecks and highlights opportunities for further optimization. Revenue Signals – an analytics layer that examines historical and current data patterns to suggest upselling, cross‑selling, churn‑risk mitigation and vendor‑cost‑saving actions.
By letting CSRs and ERP managers see the AI’s decision process, Relay aims to increase trust in automation, reduce manual work and free staff to handle rush requests, disputed prices and customer‑reorder decisions.
Relay is part of Conexiom’s Trusted Transaction Platform, a suite that seeks to modernize manual order entry with purpose‑built AI developed on two decades of industry experience. The company notes that the product is tailored to distributors and manufacturers who require high‑volume, low‑error processing.
The launch arrives amid a broader industry trend toward AI‑driven ERP integration. Companies are seeking solutions that can ingest diverse document formats, validate data against complex business rules and provide auditability for compliance and governance.
At present, Conexiom Relay is available to customers through the company’s website and is marketed as a plug‑in that can be added to existing order‑processing pipelines. The company has not announced additional product releases or partnership plans beyond the current offering.
In summary, Conexiom’s Relay extends its order‑automation platform by adding unstructured‑data handling and a transparent AI console. The product is designed to reduce manual entry, improve customer loyalty and margin, and give distributors and manufacturers a clear view of how AI is applied to their order and invoice workflows.
Relay builds on Conexiom’s established platform, which has long handled requests for quotations (RFQs), orders, vendor acknowledgements, shipping notices and invoices. The new product adds two critical capabilities: first, it can ingest and process unstructured data from any source—email threads, spreadsheets, handwritten notes, images and text messages—eliminating the need for manual retyping; second, it introduces a transparent Intelligence Console that lets users teach, control and verify the AI’s actions.
The core Conexiom system already converts incoming documents into clean, ERP‑ready data. It classifies each file, extracts and validates key fields, corrects mismatches and prepares the information for integration with up to 40 enterprise resource planning (ERP) systems. Relay extends this workflow by handling the wide variety of formats that typically arrive in real‑world supply‑chain operations.
Built on 15 years of order and invoice transaction data, the Intelligence Console sharpens the AI’s ability to manage quotes, orders and invoices while providing a visible audit trail. The console includes four components:
Conexiom Assist – an interface that blends human oversight with AI action. Assist receives requests, flags exceptions and executes processes, allowing customer‑service representatives (CSRs) to focus on tasks that require human judgment. Playbook – a rule‑based engine that captures corrections made by Assist and accepts new rules written in natural language. The Playbook displays its reasoning, giving teams confidence that the AI is following agreed‑upon procedures. Automation Analytics – a performance dashboard that measures how much of the order and invoice workflow is automated, identifies bottlenecks and highlights opportunities for further optimization. Revenue Signals – an analytics layer that examines historical and current data patterns to suggest upselling, cross‑selling, churn‑risk mitigation and vendor‑cost‑saving actions.
By letting CSRs and ERP managers see the AI’s decision process, Relay aims to increase trust in automation, reduce manual work and free staff to handle rush requests, disputed prices and customer‑reorder decisions.
Relay is part of Conexiom’s Trusted Transaction Platform, a suite that seeks to modernize manual order entry with purpose‑built AI developed on two decades of industry experience. The company notes that the product is tailored to distributors and manufacturers who require high‑volume, low‑error processing.
The launch arrives amid a broader industry trend toward AI‑driven ERP integration. Companies are seeking solutions that can ingest diverse document formats, validate data against complex business rules and provide auditability for compliance and governance.
At present, Conexiom Relay is available to customers through the company’s website and is marketed as a plug‑in that can be added to existing order‑processing pipelines. The company has not announced additional product releases or partnership plans beyond the current offering.
In summary, Conexiom’s Relay extends its order‑automation platform by adding unstructured‑data handling and a transparent AI console. The product is designed to reduce manual entry, improve customer loyalty and margin, and give distributors and manufacturers a clear view of how AI is applied to their order and invoice workflows.
