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Hippo Holdings Reports 60% of Staff Using AI Daily After Company-Wide Rollout
Hippo Holdings Inc. (NYSE: HIPO) revealed that 60 % of its workforce now turns to AI tools every day, a milestone reached after a company‑wide rollout that kicked off in early July. The initiative—featuring Anthropic’s Claude model alongside in‑house solutions—fits into Hippo’s larger plan to weave AI into every corner of its operations.
A survey carried out during the rollout’s first month showed that over 90 % of employees used the tools, 86 % engaged with them several times a week, and 60 % used them every day. The same data revealed that 60 % of staff cut two or more hours off their weekly workload, while 20 % trimmed five to ten hours. Sixty‑five % identified AI as a “thinking partner” among the top benefits, and 58 % said it enabled them to tackle tasks they’d otherwise avoided.
“Following successful AI pilots in service, claims, and software development, we’ve now rolled the tools out company‑wide,” Kyle Ramsay, Hippo’s Chief Product and Artificial Intelligence Officer, explained. “The adoption rates, daily usage, and efficiency gains are clear indicators of the transformation underway. These results go beyond the technology itself—they underscore the training and connectivity we’ve cultivated to empower our workforce.”
This rollout follows a series of AI initiatives Hippo unveiled earlier this year. The firm launched Hannah, an AI‑powered service assistant, and Clara, an AI claims first‑notice‑of‑loss (FNOL) agent, in the first quarter. It then brought in Devin, an AI software engineer from Cognition Labs, to speed up development. The new deployment broadens that approach to underwriting, claims, marketing, and sales, giving staff general‑purpose AI help for research, writing, and analysis while preserving human oversight in underwriting and claims decisions.
Actuarial and product groups are turning to AI for tasks like tracking regulatory updates, performing competitive analysis, and evaluating program performance. Audit teams employ AI to run more frequent, in‑depth claims reviews, cross‑checking files against program rules and fraud signals. Coupled with Devin, these workflows streamline the preparation and rollout of rate changes, with actuarial and product leaders reviewing and approving the outcomes.
“Our team navigates a maze of customer needs, risk profiles, and regulatory mandates every day,” Rick McCathron, Hippo’s President and CEO, said. “AI doesn’t supplant their judgment; it frees up the time that would otherwise be spent hunting for and interpreting data, allowing them to make smarter, faster decisions. Firms that ignore AI risk falling behind, and we’re determined to stay ahead.”
Hippo is a technology‑native insurer that leverages its carrier platform to spread risk across personal and commercial lines. Its Hippo Homeowners Insurance Program uses advanced underwriting to offer proactive, customized coverage for homeowners. The group’s subsidiaries include Hippo Insurance Services, Spinnaker Insurance Company, Spinnaker Specialty Insurance Company, and Wingsail Insurance Company.
The company’s release contains forward‑looking statements regarding its AI strategy and expected operational benefits. These projections carry known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied.
Hippo’s early data indicate that a company‑wide AI rollout can yield tangible productivity gains and expand the range of tasks employees can tackle. The firm intends to keep expanding AI across the organization while tracking its effects on efficiency, decision quality, and customer outcomes.
Hippo’s rollout joins a growing roster of high‑profile enterprise AI deployments in 2026, as insurers and other industries increasingly embed large language models and specialized AI assistants into their operations.
A survey carried out during the rollout’s first month showed that over 90 % of employees used the tools, 86 % engaged with them several times a week, and 60 % used them every day. The same data revealed that 60 % of staff cut two or more hours off their weekly workload, while 20 % trimmed five to ten hours. Sixty‑five % identified AI as a “thinking partner” among the top benefits, and 58 % said it enabled them to tackle tasks they’d otherwise avoided.
“Following successful AI pilots in service, claims, and software development, we’ve now rolled the tools out company‑wide,” Kyle Ramsay, Hippo’s Chief Product and Artificial Intelligence Officer, explained. “The adoption rates, daily usage, and efficiency gains are clear indicators of the transformation underway. These results go beyond the technology itself—they underscore the training and connectivity we’ve cultivated to empower our workforce.”
This rollout follows a series of AI initiatives Hippo unveiled earlier this year. The firm launched Hannah, an AI‑powered service assistant, and Clara, an AI claims first‑notice‑of‑loss (FNOL) agent, in the first quarter. It then brought in Devin, an AI software engineer from Cognition Labs, to speed up development. The new deployment broadens that approach to underwriting, claims, marketing, and sales, giving staff general‑purpose AI help for research, writing, and analysis while preserving human oversight in underwriting and claims decisions.
Actuarial and product groups are turning to AI for tasks like tracking regulatory updates, performing competitive analysis, and evaluating program performance. Audit teams employ AI to run more frequent, in‑depth claims reviews, cross‑checking files against program rules and fraud signals. Coupled with Devin, these workflows streamline the preparation and rollout of rate changes, with actuarial and product leaders reviewing and approving the outcomes.
“Our team navigates a maze of customer needs, risk profiles, and regulatory mandates every day,” Rick McCathron, Hippo’s President and CEO, said. “AI doesn’t supplant their judgment; it frees up the time that would otherwise be spent hunting for and interpreting data, allowing them to make smarter, faster decisions. Firms that ignore AI risk falling behind, and we’re determined to stay ahead.”
Hippo is a technology‑native insurer that leverages its carrier platform to spread risk across personal and commercial lines. Its Hippo Homeowners Insurance Program uses advanced underwriting to offer proactive, customized coverage for homeowners. The group’s subsidiaries include Hippo Insurance Services, Spinnaker Insurance Company, Spinnaker Specialty Insurance Company, and Wingsail Insurance Company.
The company’s release contains forward‑looking statements regarding its AI strategy and expected operational benefits. These projections carry known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied.
Hippo’s early data indicate that a company‑wide AI rollout can yield tangible productivity gains and expand the range of tasks employees can tackle. The firm intends to keep expanding AI across the organization while tracking its effects on efficiency, decision quality, and customer outcomes.
Hippo’s rollout joins a growing roster of high‑profile enterprise AI deployments in 2026, as insurers and other industries increasingly embed large language models and specialized AI assistants into their operations.
